Privacy Policy

This Privacy Policy explains what information MeldCrew — the space-sharing marketplace — collects, how we use it, and the choices you have. This is template copy provided as a starting point and should be reviewed by your own legal advisor, and checked against UK GDPR requirements, before publishing.

1. Information we collect

• Space details you provide — type, location, the hours it's free, and its condition.
• Account details — your name, business, email address, and password.
• Booking & payment data — needed to match hosts with operators and to hold and release funds.
• Usage data — how you interact with the platform, to help us improve it.

2. How we use it

We use your information to operate the marketplace, match spaces with suitable operators, process bookings and payments, communicate with you, and improve our matching over time. We do not sell your personal data.

3. Sharing

When a booking is made, we share the details each party needs — for example, a host's space and access window with the matched operator. We use trusted service providers (for hosting, payments, and analytics) who process data on our behalf under appropriate agreements.

4. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

5. Data retention & security

We keep personal data only as long as needed to provide the service or meet legal obligations, and we apply reasonable safeguards to protect it.

6. Cookies

We use essential cookies to run the platform and, with your consent where required, analytics cookies to understand usage. You can control cookies through your browser settings.

7. Contact

Questions about your privacy? Get in touch or email privacy@meldcrew.co.uk.